FAQ'S
Let's face it - this whole hockey media thing is probably a new concept for you, and new things often come with questions. While hopefully other sections of our website have given you a good enough idea of what we actually do, this page reads between the lines and talks more about our process.
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Have an FAQ suggestion? Email puckpromedia@gmail.com to get it added to the page!
WHAT AREAS DO YOU SERVE?
PuckPro Media is based in and serves the entire state of New Jersey. As of September 2024, you can also find PuckPro photographers & videographers throughout the greater Philadelphia Area, Pittsburgh PA, Long Island NY, greater Boston Area, Delaware, and a few other select locations.
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If you don't have a PuckPro photographer/videographer near you, reach out to us and we can try to create accommodations or arrange potential travel.
HOW CAN I BOOK?
Due to the customization aspect of many of our services, we do not currently offer the option of booking through our website. You're able to book a shoot through any of our various contact options - whether that's messaging us on one of our social media platforms, giving us a call or text, or emailing us, our team is available for your inquiries 7 days of the week!
HOW FAR IN ADVANCE?
To guarantee availability, it is recommended to book as far in advance as possible. However, as a rule of thumb, booking by Wednesday for a weekend shoot will generally allow us the time to make the arrangements necessary to fulfill it.
HOW WILL I RECEIVE MY PHOTOS & VIDEOS?
Our typical method of delivery is through google drive. We've found it's the easiest for uploading/downloading while maintaining quality. You have the ability to download photos & videos with the click of a button across all devices. We create a folder for the shoot, upload the files, and send you the link via your preferred contact method. If you have a different way you'd like to receive the files, accommodations will be provided.